Supplier Connections - Navigating KeHE | Page 75

• Fill out the K-Solve dispute form with as much detail as possible
• Attach any relevant files, be specific
• If need be, obtain information from KeHE ' s Account Manager Teams for pass-through deductions that came from the retailer
• Once submitted, use the assigned ticket number in the subject line whenever you reply for resolution updates or additional information
• Keep your ticket number!

SUBMITTING A DISPUTE IN K-SOLVE

Deduction Disputes

• Fill out the K-Solve dispute form with as much detail as possible

• Attach any relevant files, be specific

• Allow up to 3 weeks for KeHE ' s response

• If need be, obtain information from KeHE ' s Account Manager Teams for pass-through deductions that came from the retailer

• Once submitted, use the assigned ticket number in the subject line whenever you reply for resolution updates or additional information

• Keep your ticket number!

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