Who to Contact for Common Concerns
Expected Turnaround Time
Escalation Path
WHO SHOULD WE CONTACT ?
Who to Contact for Common Concerns
IBtrans @ KeHE . com
PO has not been picked up
Freight Request Ticket Submission
Interested in exploring alternate shipping methods
Buyer VendorSupport @ KeHE . com Demand Planner
Placing a PO , demand questions
Pack changes , Item disco / replacement
Forecast review
Need to change warehouse location |
Freight Cost Review Request |
Questions on AOM , customers pulling items |
Pick up location changes |
Expected Turnaround Time
2 Business Days 2 weeks 1 Business Day 3-4 weeks 3 Business days
Escalation Path
Buyer on PO Buyer on PO Sr Manager for region Buyer on PO Sr Manager for region
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