Supplier Connections - Navigating KeHE | Page 14

SUPPLY CHAIN BEST PRACTICES

• PO Confirmation:
• Center Store: POconfirmation @ KeHE. com
• Email each time KeHE PO received
• Headquarter broker or supplier will receive the KeHE PO via email, fax or EDI
• Order Pick-Up( FOB): ibtrans @ KeHE. com
• Email ONLY for pick-up issues
• Order Delivery: https:// www. c3reservations. com / KeHE /
• Schedule ONLY for delivered suppliers
• Freight Cost Review or Freight Method Changes: Freight Request Ticket Submission through FreshDesk
• Shipper location and freight method changes
Item Maintenance – Email updates to: Supplier Support SupplierSupport @ KeHE. com with proper form located in CONNECT, Resources, Calendars & Forms. Commonly used forms – PO Opp, Product Disc / Replacement, KeHE Product change, and more!
SUPPLIER INVOICES: Email for payment processing

Inbound Scheduling

Schedule an Appointment HERE!

• Schedule an appointment at least 3 business days prior to ETA( delivered suppliers only)
• Complete the Carrier Template to gain password for scheduling system
• Email completed template to the DC contact
• Username and password will be communicated via email
• Each DC has its own required username and password
• Appointments are NOT available via phone or email
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