• Rex Knight- Vice-Provost( Operations), UCL & Jon Moon- Consultant, SUMS Agile Working Facilitating Professional Services Migration to New Offices UCL had just completed the first phase of a move that saw the University’ s Professional Services occupy the whole of a newly acquired, fit-for-purpose, open plan building. To make best use of space, maximise capacity, organisational agility and better support staff, UCL is implementing agile working across Professional Services and recognise this as a major change that will need support. Rex and Jon shared some of the key points around the planning and approach, the challenges and the benefits.
• Gill Sadler- Head of Improvement and Planning, University of Hertfordshire Engagement-driven Process Improvement The University of Hertfordshire embarked on a process improvement programme. Key to its approach was early and ongoing engagement with academic and professional staff, both School and centrally based, not as stakeholders but as full members of the improvement team. Gill presented an approach to process improvement that focuses on people, acknowledges their different perspectives and uses these to enhance capability. This approach, supported by a practical toolkit, is applicable to a range of improvement scenarios.
Dinner with Jean Tomlin
Jean has delivered a series of landmark Start-Up and Transformation programmes, most notably mobilising the UK’ s largest peace-time workforce of 200,000, including the 70,000 Games Makers, for the London 2012 Olympic and Paralympic Games. A small group of members enjoyed Jean’ s fascinating talk on motivation – the conversation continued over dinner.
Activities
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