Emotional Intelligence affects how we manage our behavior, navigate social and professional complexities, and make personal decisions. According to recent research on the topic, Emotional Intelligence is the strongest predictor of professional success. 90 % of top performers demonstrate high Emotional Intelligence. Emotional Intelligence is a flexible set of skills that can be acquired and improved with practice.
Participants will be given access to an Emotional Intelligence assessment to further explore areas of strength and opportunity as they develop Emotional Intelligence.
Wed, Aug 20, 2025 & Thu, Aug 21, 2025, 1:00 PM- 3:30 PM
EMOTIONAL INTELLIGENCE
Giving clear and constructive feedback is critical for improving performance, bolstering morale, helping people develop, ensuring staff retention, and ultimately, for getting the job done. This course will introduce Feedback Models and show how these models can be used to help others continue behaviors that are positively affecting the team, as well as help others to stop behaviors that are negatively affecting the team. This course will also provide information on how to solicit and receive feedback, without taking it personally.
GIVING AND RECEIVING EFFECTIVE FEEDBACK
Tue, Jul 22, 2025, 9:30 AM- 12:00 PM Thu, Sep 4, 2025, 9:30 AM- 12:00 PM