Summary chapters 12 and 13 November 2013 | 页面 2

CONTENTS Chapter 12: Moving, Adapting, and Ending a Workshop ...............................................................................2 Moving within and between topics in a workshop session .......................................................................2 a. Reviewing and summarizing within a topic .....................................................................................2 b. Bridging between topics ......................................................................................................................2 Staying on track—strategies for getting feedback and staying focused during a workshop .............3 a. Do temperature checks “on the fly” ................................................................................................3 b. Talk with participants “one on one” or in small groups during breaks ...................................3 c. Do “end of the day” verbal feedback sessions with the group ..................................................3 d. Monitor the learning climate as you go ...........................................................................................3 e. Use “quick hit” level-1 evaluation forms to generate instant feedback ...................................3 f. Co-lead the workshop and ask your co-leader to provide feedback during breaks ............3 Feedback—a tool for checking, maintaining, and growing ........................................................................3 Basic assumptions surrounding feedback .................................................................................................3 Description versus evaluation .....................................................................................................................3 Layovers and whistle stops—stopping and starting a workshop session ..............................................4 a. Stopping a session .................................................................................................................................4 b. Starting a session ...................................................................................................................................5 The end of the line—wrapping up and ending a workshop .....................................................................5 Steps for wrapping up ...................................................................................................................................5 Chapter 13: Working with Questions ...............................................................................................................6 Function, structure, and orientation of questions ......................................................................................6 The Structure of questions ..........................................................................................................................6 Orientation of a workshop question .........................................................................................................6 Directing, asking, and answering questions ..................................................................................................7 Options for directing questions in a workshop or training program ................................................7 How to ask questions ...................................................................................................................................7 Additional tips for asking questions ...........................................................................................................7 Challenging with questions ...............................................................................................................................8 Encouraging and fielding questions and answers .........................................................................................8 Encouraging questions, challenge, and listening ......................................................................................8 Fielding questions ...........................................................................................................................................8 Fielding answers ..............................................................................................................................................8 1