WHAT TO DO IF
UPDATING THE SYSTEM *
*: This function is not available in some countries / areas.
If a problem occurs when attempting to perform a system update, refer to the following table.
Symptom Cause Solution
“ No server response.” is displayed and software cannot be downloaded.
“ The software install failed.” is displayed.
The vehicle may be in an area having weak communication signals.
An error occurred at the server.( Server cannot respond temporarily due to maintenance, etc.)
Software installation may have failed or an error of unidentified cause may have occurred.
Move the vehicle to an area where communication signals can be received normally. If it is still not possible to download, contact your SUBARU dealer.
Wait for the server to return to normal. If it is still not possible to download, contact your SUBARU dealer.
Contact your SUBARU dealer.
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