1-3 . Emergency assistance
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NOTICE
■ Languages The SUBARU SOLTERRA CON- NECT response center will offer
support in multiple languages . The SUBARU SOLTERRA CON- NECT system will offer voice
prompts in English , Spanish , and French . Please indicate your language of choice when enrolling .
■ When contacting the response center
You may be unable to contact the response center if the network is busy .
SUBARU SOLTERRA CONNECT LED light Indicators
When the power switch is turned to ON , the red indicator light comes on for 2 seconds then turns off . Afterward , the green indicator light comes on , indicating that the service is active .
The following indicator light patterns indicate specific system usage conditions :
• Green indicator light on = Active service
• Green indicator light flashing = SUBARU SOLTERRA CONNECT call in process
• Red indicator light ( except at vehicle start-up ) = System malfunction ( contact your SUBARU dealer )
• No indicator light ( off ) = SUB- ARU SOLTERRA CONNECT service not active
SUBARU SOLTERRA CONNECT services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision , the system is designed to automatically call the response center . The responding agent receives the vehicle ’ s location and attempts to speak with the vehicle occupants to assess the level of emergency . If the occupants are unable to communicate , the agent automatically treats the call as an emergency , contacts the nearest emergency services provider to describe the situation , and requests that assistance be sent to the location .
■ Stolen Vehicle Location
If your vehicle is stolen , SUB- ARU SOLTERRA CONNECT can work with local authorities to assist them in locating and recovering the vehicle . After filing a police report , call the Customer Experience Center at ( 866 ) 384-3574 in the United States or ( 800 ) 263-8802 in Canada , and follow the prompts for SUBARU SOLTERRA CON- NECT to initiate this service .
In addition to assisting law enforcement with recovery of a
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For safety and security