596 What to do if ... ( Troubleshooting )
1-1 . to do if ... ( Troubleshooting )
What to do if ... ( Troubleshooting )
If you have a problem , check the following before contacting your SUBARU dealer .
The doors cannot be locked , unlocked , opened or closed
You lose your keys
• If you lose your keys or mechanical keys , new genuine keys or mechanical keys can be made by your SUB- ARU dealer . ( �P . 542 )
• If you lose your electronic keys , the risk of vehicle theft increases significantly . Contact your SUBARU dealer immediately . ( �P . 542 )
The doors cannot be locked or unlocked
• Is the key battery weak or depleted ? ( �P . 500 )
• Is the power switch in ON ? When locking the doors , turn the power switch off . ( �P . 234 )
• Is the electronic key left inside the vehicle ? When locking the doors , make sure that you have the electronic key on your person .
• The function may not operate properly due to the condition of the radio wave . ( �P . 183 )
The rear door cannot be opened
• Is the child-protector lock set ? The rear door cannot be opened from inside the vehicle when the lock is set . Open the rear door from outside and then unlock the child-protector lock . ( �P . 169 )
If you think something is wrong
The EV system does not start
• Is the charging cable connected to the vehicle ? ( �P . 100 )
• Did you press the power switch while firmly depressing the brake pedal ? ( �P . 231 )
• Is the electronic key anywhere detectable inside the vehicle ? ( �P . 182 )
• Is the electronic key battery weak or depleted ? In this case , the EV system can be started in a temporary way . ( �P . 543 )