Subaru Solterra Manuals 2023 Solterra Owner's Manual | Page 544

542 8-2 . Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your SUBARU dealer using the other key and the key number stamped on your key number plate . Keep the plate in a safe place such as your wallet , not in the vehicle .
NOTICE
■ When an electronic key is lost
If the electronic key remains lost , the risk of vehicle theft increases significantly . Visit your SUBARU dealer immediately with all remaining electronic keys that were provided with your vehicle .
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( �P . 183 ) or the electronic key cannot be used because the battery is depleted , the smart key system and wireless remote control cannot be used . In such cases , the doors can be opened and the EV system can be started by following the procedure below .
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the customization setting . If it is
off , turn the function on . ( Customizable features : �P . 573 )
●Check if battery-saving mode is set . If it is set , cancel the function . ( �P . 183 )
NOTICE
■ In case of a smart key system malfunction , or other key
related problems
Take your vehicle with all the electronic keys provided with your vehicle to your SUBARU dealer .