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Reporting Safety Defects (USA)
13-4. Reporting Safety Defects
(USA)
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If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to
notifying Subaru of America, Inc.
If NHTSA receives similar complaints,
it may open an investigation,
and if it finds that a safety
defect exists in a group of vehicles,
it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual
problems between you, your dealer,
or Subaru of America, Inc. To
contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.
gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue,
SE, West Building, Washington, DC
20590. You can also obtain other
information about motor vehicle
safety from http://www.safercar.
gov.
13-5. How to Contact Transport
Canada in Order to Report
a Safety Concern
Relating to the Vehicle
(Canada)
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