WHAT TO DO IF
RADIO OPERATION
Symptom Cause Action
Mismatch of time alignment- a user may hear
a short period of programming replayed or an
echo, stutter or skip.
Sound fades, blending in and out.
Audio mute condition when an HD2/HD3
multicast channel had been playing.
Audio mute delay when selecting an HD2/HD3
multicast channel preset.
Text information does not match the present
song audio.
No text information shown for the present
selected frequency.
The radio stations analog and digital volume
is not properly aligned or the station is in
ballgame mode.
Radio is shifting between analog and digital
audio.
The radio does not have access to digital signals
at the moment.
The digital multicast content is not available
until HD Radio™ broadcast can be decoded and
make the audio available. This takes up to 7
seconds.
Data service issue by the radio broadcaster.
Data service issue by the radio broadcaster.
None, radio broadcast issue. A user can contact
the radio station.
Reception issue, may clear-up as the vehicle
continues to be driven. Turning the indicator of
the HD Radio button off can force radio in an
analog audio.
This is normal behavior, wait until the digital
signal returns. If out of the coverage area, seek a
new station.
This is normal behavior, wait for the audio to
become available.
Broadcaster should be notified.
Broadcaster should be notified.
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