Reference
When You Think There Is a Malfunction
A slight change in operation may be mistaken for a malfunction. Please check the items in the following table first.
If the unit does not improve even after taking the appropriate action, contact your SUBARU dealer for an inspection.
Condition
Possible cause
Action
The screen is dark for a brief period when the power is This is a characteristic of TFTs.
turned on at low temperatures.
This is not a malfunction. Wait for a brief period.
The display is distorted for a brief period after the
power is turned on.
This is not a malfunction. The display will stabilize after
a brief period.
No sound comes out.
This is a characteristic of TFT backlighting.
The volume is poorly adjusted.
Turn the VOL button to adjust the volume.
The music is muted in the following cases.
• When the voice guidance function is operating.
• When talking in handsfree mode.
This is not a malfunction. The music can be heard
again when the voice guidance finishes or the
handsfree mode is turned off.
Sound comes out of only one side (left or right, front or The volume is poorly adjusted.
rear).
Sound quality does not change even after making
adjustments.
Cannot insert a disc into the deck.
Check the balance and fader adjustments.
The adjusted sound quality band is not included in the Check by changing the radio station or disc.
radio broadcast or disc.
Cannot play a disc.
The power is not turned on.
Turn the vehicle ignition switch to “ACC” or “ON”.
A disc is already inserted and you are trying to insert a
second disc.
Eject the previously inserted disc before inserting the
new disc.
There is water condensation inside the device.
Stop using the device for a short time and then try
again.
The disc is significantly scratched or warped.
Insert a different disc.
The disc is very dirty.
Clean the disc.
The disc is upside down.
Insert the disc in the correct orientation.
A non-supported disc type is inserted.
Insert a supported disc into the deck.
Other 331