FAQs
FAQs
If you have any questions about MySubaru Connected Services, please call a MySubaru Connected Services Representative at 1-800-263-8802.
Does Subaru track my vehicle without my permission?
No, Stolen Vehicle Recovery and Immobilizer features are only activated at the request of a verified Primary or Authorized user and in accordance with applicable laws and verification requirements.
Can law enforcement activate Stolen Vehicle Recovery on my behalf?
Law enforcement works in coordination with MySubaru Connected Services during a recovery, but activation or deactivation of services must follow established legal and verification requirements. A primary or authorized user may also contact MySubaru Connected Services directly.
How do I change my notifications email or phone number?
You can change your MySubaru Communication Preferences at any time by choosing the My Profile menu, then the Communication Preferences link on the MySubaru website( MySubaru. ca) or from the MySubaru Communication Preferences link in the My Profile menu on the MySubaru mobile app.
What kind of warranty coverage does MySubaru Connected Services have?
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