13-16 Consumer information and Reporting safety defects/Reporting safety defects (USA)
Reporting safety defects
(USA)
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If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Subaru of America, Inc.
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of vehicles,
it may order a recall and remedy
campaign. However, NHTSA can-
not become involved in individual
problems between you, your deal-
er, or Subaru of America, Inc. To
contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.
gov; or write to: Administrator,
NHTSA, 1200 New Jersey Ave-
nue, SE, West Building, Washing-
ton, DC 20590. You can also
obtain other information about mo-
tor vehicle safety from http://www.
safercar.gov.