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Reporting safety defects ( U . S . A .)
13-5 . Reporting safety defects ( U . S . A .)
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If you believe that your vehicle has a defect which could cause a crash or could cause injury or death , you should immediately inform the National Highway Traffic Safety Administration ( NHTSA ) in addition to notifying Subaru of America , Inc .
If NHTSA receives similar complaints , it may open an investigation , and if it finds that a safety defect exists in a group of vehicles , it may order a recall and remedy campaign . However , NHTSA cannot become involved in individual problems between you , your dealer , or Subaru of America , Inc .
To contact NHTSA , you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 ( TTY : 1-800-424- 9153 ); go to http :// www . safercar . gov ; or write to : Administrator , NHTSA , 1200 New Jersey Avenue , SE , West Building , Washington , DC 20590 . You can also obtain other information about motor vehicle safety from http :// www . safercar . gov .
13-6 . How to contact Transport Canada in order to report a safety concern relating to the vehicle ( Canada )
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