WHAT TO DO IF
Symptom
Cause
System is not connected to Wi-Fi network
device. Connect system to Wi-Fi network device.
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Wi-Fi network device does not have internet
access. Check Wi-Fi network device.
“Connect To Wi-Fi” is displayed when
(Check for Updates)
is selected.
Solution
System is not connected to or has
connection problem with Wi-Fi network
device.
On the “Wi-Fi” screen, turn the Wi-Fi setting
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If the symptom reoccurs, perform the
following procedure:
1) Select the desired Wi-Fi network device
(SSID) on the “Wi-Fi Settings” screen.
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2) Select
(Forget
This Network).
3) Select the desired Wi-Fi network device
(SSID) again and input the password to
connect the device.
“Software download failed. Do you
want to retry?” is displayed when
(Check for Updates)
is selected.
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System may not have been able to receive
clock information correctly. 8-inch with Navi system: Move the vehicle to
where GPS signals can be received.
8-inch system: Connect a smartphone to
the system using Bluetooth and transfer the
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Wi-Fi network device service contract has
expired. Check the settings and operation of the Wi-Fi
network device.
Communication problem with Aha app. If updating using the Aha smartphone app,
force close and restart the Aha app, then try
again.