WHAT TO DO IF
UPDATING THE SYSTEM
If a problem occurs when attempting to perform a system update , refer to the following table .
Symptom Cause Solution
“ No server response .” is displayed and software cannot be downloaded .
“ The software install failed .” is displayed .
The vehicle may be in an area having weak communication signals .
An error occurred at the server . ( Server cannot respond temporarily due to maintenance , etc .)
Software installation may have failed or an error of unidentified cause may have occurred .
Move the vehicle to an area where communication signals can be received normally . If it is still not possible to download , contact your SUBARU dealer .
Wait for the server to return to normal . If it is still not possible to download , contact your SUBARU dealer .
Contact your SUBARU dealer .
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