WHAT TO DO IF
WHAT TO DO IF
TROUBLESHOOTING
TROUBLESHOOTING ISSUES COMMON TO THIS SYSTEM
Symptom Cause Action
The touch screen becomes unresponsive during operation .
The sound suddenly stops working .
Only the background is displayed on the screen and no icons appear .
The sound of radio or connected media stops working .
SUBARU STARLINK
An error has occurred in the system .
When Apple CarPlay / Android Auto is used , a smartphone application , such as camera , is operated .
Press and hold the “ ” knob for 10 seconds or longer to reset the system .
Terminate either Apple CarPlay / Android Auto or the operated smartphone application .
�Dual 7.0-inch display system / 11.6-inch display system without SUBARU STARLINK Safety and Security only
Symptom Likely cause Solution Page
Appendix / What To Do If / Index
SUBARU STARLINK does not start . The time does not match .
Connect your smartphone . 87
Set the phonebook download function to on .
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