13-16 Consumer information and Reporting safety defects/Reporting safety defects (U.S.A.)
Reporting safety defects
(U.S.A.)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Subaru of America, Inc.
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of vehicles,
it may order a recall and remedy
campaign. However, NHTSA can-
not become involved in individual
problems between you, your deal-
er, or Subaru of America, Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY: 1-800-
424-9153); go to
http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200
New Jersey Avenue, SE, West
Building, Washington, DC 20590.
You can also obtain other informa-
tion about motor vehicle safety
from http://www.safercar.gov.