STUDY: Missed opportunities | Page 5

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Executive Summary Background
New demands on companies to adopt sustainable practices
Why this study ? What is good Corporate Citizenship ? Study design
Findings Finding 1 : Little has happened since 2017 .
Finding 2 : More resources have been mobilised in the pandemic .
Finding 3 : Corporate Citizenship has become more professional but has not yet been digitised to any great extent .
Finding 4 : Lack of focus makes Corporate Citizenship inefficient and harder to communicate .
Finding 5 : Companies are becoming more proactive on their own sustainability issues .
Finding 6 : Companies still rarely link social engagement with their core business .
Finding 7 : Corporate volunteering still makes relatively little use of employee expertise .
Finding 8 : Partnerships are important , but their quality varies .
Finding 9 : Taking a political stance remains a rarity .
Finding 10 : There is a lack of impact assessment . Conclusion Sources Glossary Who we are Publication details