Student Handbook 2024-25 | Page 20

Director of Service and Catherine ’ s Cupboard Betsy Stone Plummer Phone : 215-641-5592 , ext . 21592 on campus Email : plummer . b @ gmercyu . edu
Counseling Services
Mission Counseling Services at Gwynedd Mercy University is committed to supporting students in accomplishing their personal and educational goals . We offer a safe and inclusive atmosphere for all students to discuss any and all concerns ; and work towards furthering personal growth .
What to Expect Counseling services are available to Gwynedd Mercy students at no additional cost . Utilization and duration of services varies depending on student needs and counselor availability . Counseling services works collaboratively with the student to determine length of services . However , note that the services of Counseling Services are not intended to span a student ’ s enrollment . Off campus referrals or resources may be utilized instead of , or in addition to , the Counseling Services provided on campus .
A counselor can help you to explore and express feelings , to examine and reflect on patterns of thinking and behavior , and to work towards making healthy lifestyle changes . A counselor can assist you in identifying strengths , supports , and resources which will aid in resolving problem areas .
Services Counseling Services are free , confidential and available to all enrolled Gwynedd Mercy students . The Counseling Services staff offers a variety of services to the Gwynedd Mercy community . These include but are not limited to : - Supportive counseling to students with adjustment , developmental and personal concerns - Providing information regarding community resources and / or referrals to providers regarding behavioral and emotional issues - Psycho-educational programming for students , faculty and staff - Consultation to faculty , administration and staff regarding student concerns - Crisis response services - Alcohol and Other Drug Program ( see additional information provided below )
For more information about Counseling Services and for community or internet resources , visit our web page here .
AOD ( Alcohol & Other Drug ) Program
Gwynedd Mercy University ’ s AOD Program is committed to creating and maintaining a healthy and safe campus community . The AOD program takes a comprehensive approach that includes prevention , early intervention , education , and treatment . In addition , the AOD program provides alcohol and other drug education programs and conducts regular social norm campaigns aimed to correct the campus community ’ s misperceptions about alcohol and other drug norms on campus . Lastly , Counseling Services provides alcohol and other drug assessment and education using the BASICS ( Brief Alcohol Screening & Intervention for university Students ) model . Within this assessment and education , a student may be advised to seek more support or treatment . The Counseling Services staff will assist students with resources and referrals found in the community , if needed .
Appointments Counseling appointments can be scheduled during the academic year ( August 1 – May 31 ) office hours which are Monday-Friday 8:30 a . m . to 4:30 p . m . Summer hours in June and July are Monday-Thursday 7:30 a . m . to 3:30 p . m . All appointments are expected to be in person . Virtual appointments will be an option for students who are in Pennsylvania only . All appointment requests will be subject to an initial triage meeting prior to intake during which the student will make their preference ( in-person or virtual ) known . However , once a student has chosen in-person or virtual , it may not be able to be changed . Any changes are at the discretion of your assigned counselor .
Scheduling To schedule an appointment , a student can directly email Counseling Services at counseling @ gmercyu . edu ; or can directly email any counselor . Walk-in appointments are for emergencies only , in which case a counselor will see a student immediately . All appointments are scheduled in a timely manner and with consideration for the student ’ s availability . If an appointment cannot be kept , Counseling Services asks for 24 hours ’ notice of cancellation via phone or email . Additionally , in instances of excessive cancellations and / or absences by students , the student ’ s case will be closed , and appropriate community referrals made .
* Please note , when using email , confidentiality is limited so we ask that students limit their personal information to that which pertains to scheduling an appointment . Counseling Services will not use email to discuss private information .
Confidentiality Counseling Services records are confidential and separate from academic records . Wherever possible , a student ’ s right to privacy and confidentiality is upheld . The right to confidentiality is limited in certain circumstances : threat of harm to oneself ; threat of harm to another ; involves child abuse / neglect / endangerment ; and involves elderly neglect / abuse . Only in these situations may Counseling staff share information without your permission . Information will be shared only to the extent necessary to protect the individual ( s ) whose
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