STRIVE Jul. 2016 | Page 11

came back worn out and having cut only a few trees. After the third day the boss took his saw, puzzled that perhaps there was an equipment failure, and cranked up the saw. At the roar of the engine, the Aggie jumped back and hollered “What’s that noise?!” We can have the same struggles with digital tools, trying to hand saw with a power tool, so to speak. whelm hundreds of positives and thousands of dollars of advertising investments. There are simple ways to monitor and respond to what is being said about you online and to build your reputation. And are you creating messages and using ads that leverage the power of the digital platforms, or just taking last year’s print ads and calling it good enough? It’s not. Building your digital tool box There are more digital opportunities every day, far more than this short space can offer. But some questions to ask yourself: How do potential new customers find you online? Search is the glue that holds together most online transactions and if you’re not planning for search optimization of your website, your competitors are. Are you targeting your online ads not just to the region or city or street where your customers live, but also to what they care about, where and when they’re online? Are you using search marketing to convert those initial web contacts into immediate orders and long-term clients? Do you have a strategy to protect your reputation online? Reputations and fortunes are won and lost in a tweet or post today. One negative review or caustic comment can over- Start with a plan Whatever the platform or medium you choose to tell your story, it must start with a plan. 1. What does success look like? 2. How do we measure success? 3. How do we translate success into specific actions that deliver the goods (new conversations, conversions to customers, additional sales)? 4. How does everything we do (words we say, messages we post and ads we run) move us toward success? 5. How are we keeping score and adjusting to make the most of the things that deliver results we want? The good news is that today you can do more with less. The bad news is that it won’t just happen—you have to plan for and constantly adapt your digital strategy as conditions and opportunities change. Consider building or retooling a team focused on digital. There are also excellent digital companies in Alaska, from specialists in your industry to traditional agencies and media companies that can help. It’s an absolute of marketing theory that those businesses that are aggressive in a down cycle, that work hardest to gain market share when there’s less to fight over, are the ones that grow and build value not only immediately but 10-fold over time. And getting aggressive in a down economy, like Alaska is going to face for the next few years, need not mean spending more, but it absolutely demands spending smart. Get smart. Get digital. And get more than your fair share. It’s an absolute of marketing theory that those businesses that are aggressive in a down cycle, that work hardest to gain market share when there’s less to fight over, are the ones that grow and build value not only immediately but 10-fold over time. July 2016 10 STRIVE