Stimulus The Salon Back-To-Business Gotta Do's | Page 2

10:05 August S M T W T F S 2 3 4 5 6 7 8 Tuesday August 4, 2020 9AM Cut & Color - Jen V. 11AM Noon 1PM Color Correction & Blow Out - Brandi S. 3PM 5PM Today Calendars Inbox 1 Consider digital consultations. This can help stylists understand a guest’s service goals, especially with color. Schedule time 1-2 weeks prior to a service to remotely meet with guests to understand their needs and the products required. 2 During an in-salon checkout, encourage guests to book and/or pay online, if those services are available. Providing guests choices on how to book and pay makes them feel empowered and can ease anxieties. 3 “What is your hair craving?” Provide a Wash House menu to put the power of choice in your guest’s hands. Offering choices and options personalizes the experience. It’s also an opportunity to link your guest’s hair transformation to the products used, boosting Take Home potential. 4 Plan your treatment goal. If you want to increase your treatment revenue, set weekly targets for how many services you need per week to reach your goal. Weekly goals are easier to track and celebrate with your team.