Easy ways to manage
your reputation
Whether it’s word of mouth or internet reviews,
your business’s reputation is important, and
managing that reputation can be the key to
bringing in new customers. But how can you
manage that reputation when you’ve got a
business to run?
Managing your business’s reputation can be a
challenge, but here are a few tips that can help
you keep up a good reputation even on a tight
schedule.
3. Respond to Negative Reviews
Sometimes, a heartfelt apology is all a dissatisfied
customer needs. Especially if the complaint is on
a public review site, take some time to apologize
and offer to make amends. Not only can this help
the customer feel better, but it will show you care
to other people who come across the review.
4. Put Your Best Foot Forward
Sometimes, a good first impression is all you need
to boost your reputation. Dress well for meetings
and networking events, have your elevator pitch
prepared, and shake hands with a prospective
1. Focus on Your Market
When you’re strapped for time, it’s a good idea to customer to get yourself started. And finally…
focus on the most important elements of a task,
and reputation management is no exception! If
5. Make Every Customer
most of your business is local, then most of your Experience Great
reputation management should be, too! Focus on It’s a high goal, but working to improve every
the local press, local reviews, and local word of customer’s experience is the best way you can
mouth.
manage your business reputation. There are
many ways to recover from a bad customer
On the other hand, if your business has a wider experience, but working to ensure they don’t
happen in the first place is the best way to present
variety of client locations, you might want to
your business in the best possible light.
consider focusing on your online business
reputation, because that is the image of you that
will reach the widest variety of potential
Spectrum Printing and Marketing, [