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“Y
ou can talk about the
miracle of e-commerce
in China or in the
world but the logistics
industry is where China’s real great miracle
has been over the past decade… You
are the greatest heroes in my heart,” said
e-commerce giant Alibaba’s Jack Ma of the
logistics fraternity at the recently concluded Global Smart Logistics Summit.
From tracking, packing, and loading
consignments to managing returns and
facing unprecedented delays due to natural calamities and man-made hindrances,
every stakeholder in the e-commerce supply chain is on the edge of the seat until all
the delivery promises are kept.
Now with the festive season almost
knocking on the doors, e-commerce
companies as well as their logistics counterparts are gearing up with their plans for
the high-volume shopping period, which
is the most critical for retailers.
Last year during the peak season, FedEx
delivered more than 350 million packages,
and the 2016 holiday season is expected
to drive another record peak shipping
season, T. Michael Glenn, president and
CEO of FedEx Services, told analysts during FedEx’s earnings call for the fiscal first
quarter 2017 ended August 31.
“The intensity for demand on Monday
has accelerated in recent years, as more
and more retail locations have started
serving as fulfillment centers for e-commerce orders. We expect each of the
four Mondays during the upcoming peak
period to be among the busiest in our
company's history,” he said.
The shipping company said that it is
ready to handle the onslaught of ecommerce deliveries. “We've added 19
www.stattimes.com
| OCTOBER 2016
3