CONTENTS
VOL. XXXI | ISSUE 8 | OCTOBER 2016
RNI No. 43778/86
02
COVER STORY
Putting a smile in the
last mile
From tracking, packing, and loading
consignments to managing returns
and facing unprecedented delays due
to natural calamities and man-made
hindrances, every stakeholder in the
e-commerce supply chain is on the
edge of the seat until all the delivery
promises are kept.
12
18
Editorial
Editor-in-Chief
R.K. Patra
editor@stattimes.com
Associate Editor
Ananda Padmanabhan
ananda.p@stattimes.com
Assistant Editors
Reji John
reji@stattimes.com
Surya Kannoth
surya@stattimes.com
Correspondents
Twinkle Sahita
twinkle@stattimes.com
Shreya Bhattacharya
shreya@stattimes.com
Editorial Contributor
Michael Sales
AD-SALES
Marketing Manager
Diana Cardozo
diana@stattimes.com
Marketing & Communications
Executive
Sukhada Dhopeshwarkar
sukhada@stattimes.com
CREATIVE
Art Director
Suhas Patki
Features
News
12 Exclusive
27 Air Cargo
32 Aviation
39 Executive in Focus
40 Events Calendar
Innovation and investment are two key factors of the success of
Emirates SkyCargo. In an exclusive interview, Nabil Sultan, head of
Emirates SkyCargo, the largest international airline cargo operator
in the world, says it is the commitment to fulfill customer demands
that is crucial to the enviable growth of the cargo carrier.
18 Special Report
It is no secret the e-commerce industry is growing at an unbelievable
rate - and the air express market is at the very core of it all.
24 Industry Report
Besides the point to point scheduled services market, charter has not
lost its place in the industry. However, just like the air cargo sector,
freight charter business has also become more challenging than before.
CORRECTION
In our September issue, the cover story titled ‘Stamping
the seal of excellence’ has a mention of Emirates
SkyCargo being CEIV-certified (Pg 4). In fact, Emirates
SkyCargo is GDP-certified. The error is regretted.
suhas@stattimes.com
Sr. Graphic Designer
Prasad Mohite
prasad@stattimes.com
Graphic Designers
Geeta Kamble
geeta@stattimes.com
Rajesh Natrajan
rajesh@stattimes.com
Circulation in-charge
Pratibha Gholap
pratibha@stattimes.com
A publication from
Billion $ News Capsule
30 Air Cargo
34 Aviation
36 Shipping
37 Transport
38 Tourism
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