1. See how t
hes
e needs ar
e
changi
ng when i
t comes t
o your
t
ar
get mar
ket and i
ndus
t
r
y. You
can us
e var
i
ous t
ool
s l
i
ke Googl
e
Tr
ends and Googl
e Al
er
t
s t
o gai
n
i
ns
i
ght
s i
nt
o cus
t
omer behavi
or
.
2.
Us
e your s
oci
al medi
a channel
s
t
o as
k cus
t
omer
s ques
t
i
ons
, whi
ch
woul
d gi
ve you i
ns
i
ght i
nt
o how
your cus
t
omer
s ar
e t
hi
nki
ng r
i
ght
now.
3.
As a r
es
ul
t of adapt
i
ng t
o
cus
t
omer
s
’ new behavi
or
, you can
al
s
o l
ook at s
hi
f
t
i
ng s
ome of your
pr
oduct
s or s
er
vi
ces onl
i
ne. St
ar
t
by t
hi
nki
ng about t
he val
ue you
of
f
er t
o your cus
t
omer
s and how
you’
r
e del
i
ver
i
ng t
hat val
ue. Then,
l
ook at ways t
hat you can us
e t
o
of
f
er and del
i
ver t
he s
ame val
ue
t
hr
ough a di
f
f
er
ent channel
, f
or
exampl
e onl
i
ne.
4.
I
f you’
r
e a r
et
ai
l
er wi
t
h a br
i
ck
and mor
t
ar s
t
or
e, you can s
t
ar
t
s
el
l
i
ng pr
oduct
s onl
i
ne
5.
I
f you’
r
e i
n t
he f
ood bus
i
nes
s
,
you can of
f
er onl
i
ne or
der
i
ng and
del
i
ver
y+pi
ckup of or
der
s
. I
n t
hi
s
i
ns
t
ance, i
t i
s par
amount t
o convey
t
o your cus
t
omer
s t
hat you’
r
e
adher
i
ng t
o al
l t
he SOPs out
l
i
ned
by t
he gover
nment t
o ens
ur
e
s
af
et
y of cus
t
omer
s
.
6.
I
f you’
r
e a per
s
onal t
r
ai
ner or
f
i
t
nes
s exper
t and wer
e wor
ki
ng
wi
t
h cl
i
ent
s pr
evi
ous
l
y at a gym,
you can s
t
ar
t vi
r
t
ual t
r
ai
ni
ng
s
es
s
i
ons f
or cl
i
ent
s and keep on
r
egul
at
i
ng t
hei
r meal
s and
act
i
vi
t
i
es r
emot
el
y.
7.
I
f you’
r
e a t
eacher or an ar
t
i
s
t
who was pr
evi
ous
l
y t
eachi
ng
cl
as
s
es
, you can do s
o us
i
ng a
l
i
ves
t
r
eam, us
i
ng Facebook,
I
ns
t
agr
am or Yout
ube.
T
a
k
e y
our Bus
i
nes
s Onl
i
ne
I
f y
ou h
a
v
e a F
a
c
e
b
ook p
a
g
e or
I
n
s
t
a
g
r
a
m p
r
e
s
e
n
c
e
,
t
a
k
e a s
t
e
p
f
u
r
t
h
e
r a
n
d t
a
k
e y
ou
r b
u
s
i
n
e
s
s f
u
l
l
y
on
l
i
n
e
.
1 . I
f y
ou don
’
t h
a
v
e a we
b
s
i
t
e
,
s
t
a
r
t
b
y g
e
t
t
i
n
g a doma
i
n f
or y
ou
r
b
u
s
i
n
e
s
s
.
E
x
p
l
or
e v
a
r
i
ou
s op
t
i
on
s
f
or b
u
i
l
di
n
g y
ou
r we
b
s
i
t
e
.
Y
ou c
a
n
h
a
v
e a s
i
mp
l
e doma
i
n a
n
d we
b
s
i
t
e
wi
t
h k
e
y i
n
f
or
ma
t
i
on a
b
ou
t y
ou
r
b
u
s
i
n
e
s
s
.
Th
i
s g
i
v
e
s y
ou a
n
i
n
c
r
e
di
b
l
e b
oos
t i
n y
ou
r S
e
a
r
c
h
E
n
g
i
n
e Op
t
i
mi
z
a
t
i
on a
n
d a
l
l
ows
y
ou
r p
ot
e
n
t
i
a
l
c
u
s
t
ome
r
s t
o
c
on
t
a
c
t y
ou
.
2.
I
f y
ou h
a
v
e n
ot v
e
n
t
u
r
e
d i
n
t
o
v
i
de
o y
e
t
,
c
on
s
i
de
r ma
k
i
n
g a
Y
ou
T
u
b
e c
h
a
n
n
e
l
f
or y
ou
r b
u
s
i
n
e
s
s
.
I
t
’
s f
r
e
e of c
os
t a
n
d a
t t
h
e mome
n
t
,
y
ou mos
t l
i
k
e
l
y h
a
v
e t
h
e t
i
me t
o
i
n
v
e
s
t i
n
t
o g
e
t
t
i
n
g y
ou
r Y
ou
t
u
b
e
c
h
a
n
n
e
l
u
p a
n
d g
oi
n
g
.
3. I
f y
ou h
a
v
e
n
’
t don
e t
h
i
s b
e
f
or
e
,
s
t
a
r
t p
r
omot
i
n
g di
g
i
t
a
l
p
r
omo
c
ode
s a
n
d g
i
f
t c
a
r
ds f
or y
ou
r
a
u
di
e
n
c
e t
o u
s
e i
n t
h
e f
u
t
u
r
e
.
Y
ou
c
a
n a
l
s
o p
a
r
t
n
e
r u
p wi
t
h ot
h
e
r
b
u
s
i
n
e
s
s
e
s t
o s
e
t u
p a g
i
f
t c
a
r
d t
h
a
t
y
ou c
a
n p
r
omot
e t
og
e
t
h
e
r
.
4.
I
f y
ou h
a
d a
n
y l
i
v
e s
e
s
s
i
on
s or
e
v
e
n
t
s s
c
h
e
du
l
e
d,
h
os
t t
h
e
m i
n t
h
e
f
or
m of we
b
i
n
a
r
s on F
a
c
e
b
ook
,
I
n
s
t
a
g
r
a
m a
n
d Zoom,
wh
i
c
h a
r
e
t
h
e mos
t p
op
u
l
a
r op
t
i
on
s
.
Th
i
s wi
l
l
a
l
l
ow y
ou t
o k
e
e
p y
ou
r a
u
di
e
n
c
e
e
n
g
a
g
e
d du
r
i
n
g t
h
i
s t
i
me
.