But there is an answer to this growing problem. When
you use paperless office solutions, such as eDelivery, you
reduce wasted paper, save money and increase efficiency
for both you and your clients. With both the environment and information security
becoming growing concerns, transitioning to a
paperless office can prove to be beneficial for you,
your clients and the planet.
Both of Securities America’s major clearing firms, National
Financial and Pershing, offer eDelivery. Clients who enroll
immediately receive electronic statements at the end of the
statement period. They also have instant, 24/7 access to
shareholder reports, prospectuses, statements, regulatory
inserts and other key information – all with zero clutter and
paper waste. To answer your questions about client online access,
Securities America offers multiple resources through
Wealthscape Investor or NetXInvestor including specific
details about eDelivery options. To access these
resources, go to Technology Tools & Resources under
the Running Your Office tab in Business Center.
At the start of each year, clients are eager to receive their
tax documents. National Financial and Pershing give them
online access to these documents a week before they’re
mailed. Because mail delivery can take an extra seven to
10 days, clients with online access can review their tax
documents two to three weeks earlier than those who
get a paper copy in the mail.
As the threat of identity theft continues to grow, protecting
personal and confidential information should be a high
priority for everyone. Almost every week, Securities
America receives a call from a worried client whose mail
is missing and may have fallen into the wrong hands.
Electronic delivery eliminates this concern.
Thanks to the new Click to Agree client enrollment
process, signing up for eDelivery has never been easier.
With a single click, investors can enroll in the program
without being registered for Wealthscape.
You can login to Wealthscape and choose Document
Delivery Instructions from the Service menu. From there,
you can send Click to Agree emails to any or all eligible
accounts. Your clients will then receive an email asking
them to enroll in eDelivery. To further streamline the
process, you can combine multiple accounts in one email.
When clients receive the email notification, they simply
click the “I Agree” link to enroll. Within 24 hours, eligible
paper statements will be suppressed, and documents will
be sent to their provided email address. Clients will receive
email notifications any time documents are available for
viewing. They will also receive monthly statements, unless
there’s no activity to reflect for that month. In those cases,
they will receive a quarterly statement.
NOVEMBER 2018 | The STAR 26