STANLEY - Power Tools Malaysia Catalogue 2021-2022 Version 2021-2022 | Page 9

SERVICE

CONVENIENCE
At the heart of the STANLEY 5 star service promise are 5 star service centers which are conveniently located throughout the country , with specialists always available to answer any questions whether you are on or off the job site .
GENUINE PARTS
All parts used in repairs are original , ensuring both the highest quality and a perfect fit every time .
SPEED
Having your tools back in action in the fastest time possible is our prime objective . Subject to parts availability , most repairs should not take long time in the workshop and for those smaller urgent repairs we provide a “ while-u-wait ” service .
QUALITY
Highest Quality is assured with STANLEY factory trained technicians carrying out all repairs with all work being backed by our 90 day warranty . Each STANLEY repair comes with our personal “ satisfaction tag ” listing all the work done and a STANLEY contact telephone number should you be less than 100 % happy with the repair .
ONLINE SERVICE
WWW . 2HELPU . COM provides information on STANLEY After Sales Services , including STANLEY authorized service center locations some frequently asked questions , technical Information , spare part details and warranty policy . You can also contact us directly via the website .
Not all STANLEY service centers are 5 star rated . Those that are not may not be able to provide all services available above but will display in-store a detaiLED list of their selected services .
WARRANTY
STANLEY is confident of the quality of its products and offers an outstanding warranty for customers . We have identified a need amongst our end-users for a lengthier warranty policy . Therefore , we offer a 2 Year Warranty on STANLEY powertools against faulty materials or workmanship . Terms & conditions apply **.
** In order to honor your warranty , proof of purchase and warranty card must be provided . Latest Warranty Terms and Conditions are available from www . 2helpU . com . Or consult your local distributor , authorized service center or local STANLEY office for more details . STANLEY reserves the right to review and amend its warranty policies , periods and product eligibility without notice as STANLEY considers appropriate .
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