[ Cover Story ]
A welded pipe before ( left ) and after treatment by the TIG Brush .
Delivering solutions Zach is keen to explain how the Ensitech team actively partners with customers . “ We help customers solve problems by talking to their process engineers , welders , and everybody in their production systems . We need to know what they do , the challenges they face , and any problems they have . It ’ s essential to understand the nuts and bolts of their business to determine how our system can help them to make money and save money .” Zach ’ s also keen to emphasize the importance of team spirit at Ensitech .
“ Together , we are growing the business and solving customer ’ s problems . This sense of team work helps everyone feel good about what ’ s happening and spills over to customer and distributor relationships , making it uplifting for them too .” Zach ’ s fine-tuning of the Chicago operations is ongoing . “ We are carefully growing the US office by gradually expanding our sales team . The onboarding process is very important to maintain our level of service ; we want to grow our foundation as fast as we grow our customer base .”
Technology brings customers closer The global pandemic saw the Ensitech team turn to technology to reach their customers . “ As a society , we ’ ve all become very technically savvy and adept at doing business on Zoom . It didn ’ t take long for us to set up virtual demonstrations , which allows our company to be in several places at once . The TV studio in our Chicago workshop has a green screen and multiple cameras , and our professional cameraman has all the right tools to put on a good show . Our live Zoom demonstrations provide close up views
The TIG Brush is simple to use and results in shiny clean welds .
Utilising the TIG Brush means valuable welders can spend more time welding and less time cleaning .
6 Stainless Steel World Annual Procurement Report 2021