St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 17

“I thoroughly enjoy myself at St Giles. I miss it when I’m not there.” “St Giles gave my family a sanctuary caring for my husband with utmost care and respect allowing us time to be together with total confidence until the end.” “The Day Hospice and the care and advice I have been given has helped me tremendously to control my anxiety and to enjoy each day as it comes.” “Although mum was only there for about 24 hours we were made to feel very welcome and were kept informed at all stages. It made a very difficult time somewhat easier – thank you all.” “Seven days care – on my feet again and off home. What a wonderful place.” “The fact that the hospice enabled him to remain at home was paramount.” ”I didn’t realise how life saving St Giles was for dad and myself. Staff, facilities and support have been amazing and I would love to help in terms of donating/volunteering in future. Thanks so much for allowing a peaceful ending.” “My Dad was lovingly cared for by your truly dedicated staff – always on call. You were gentle and loving, with a smile and a sense of humour (which he loved), no matter how many times the bell was rung. The support you gave me every day will never be forgotten.” 17