St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 15

8. Other organisational developments
8.1 Supportive Care
• I  n May we held a very
successful study day exploring
new ways of thinking about
grief: ‘The range of responses
to loss’. This model can apply
to individuals and families
both facing and following
bereavement. It received
positive feedback and
subsequently a number of those
who attended have shared their
experiences of integrating their
learning into practice
• T
 he Supportive Care Team
were involved in piloting the
use of the ‘Social Impact App’.
The App enables the collection
of evidence in real time of the
difference interventions are
making, such as the well-being
groups, and also to begin to
capture and collate feedback
on the evidence of the impact
early interventions have on
building resilience.
• W
 e have further increased
the number of Bereavement
Help Points, widening access
by launching services in new
towns and during the evenings.
We now support over 400
bereaved people each week,
with an average of 40 new
people being seen. Our model
has been replicated by other
hospices and we have been
asked to make presentations
about it at national and
international conferences.
• W
 orking with a number of GP
surgeries we have developed
and evaluated the impact of
Supportive Care wellbeing
programmes, delivered in
partnership with other local
agencies and groups for people
within their local community – It
involves bringing local people
together for a short exercise
and information session
focusing on how they can
maintain their wellbeing and
safety at home.
8.2 Community and
Day Hospice
• I  n year we commenced a
project working alongside
GP’s to integrate primary
care services at ‘end of life’,
using resources appropriately,
reducing duplication, improving
communication and most
importantly ensuring that the
patient sees the right person
and at the right time.
• W
 e were commissioned by
Staffordshire CCGs to support
nursing home staff caring for
their patients at the end of life
and reducing unnecessary
admissions to acute hospitals,
enabling residents to die in the
nursing home if they wish. In
year we supported nine care
homes with their planning
ahead register and care
planning. 88% of the residents
on the register who died, did
so in their preferred place of
care. Of the 11 residents who
died in hospital, clinical review
identified that all admissions
were appropriate. The project
is being extended to 25 homes
during 2019/20.
the hospice to patients and
families who would not have
been to the hospice before.
We have recently finished a
six week programme working
alongside the therapy team
which covered topics such as
Active Aging, Gadgets and
Gizmos, Falls Prevention and
How to Prevent Infection.
8.3 Inpatient Services
In July we appointed an Associate
Practitioner. This was a first for
the hospice and is a new and
innovative way of supporting our
nurses and creating new roles
and career paths for nursing
staff. We have also been creating
a development programme to
enable our Healthcare Assistants
to work towards becoming
Associate Practitioners This will
be done in conjunction with one
of our University partners.
• W
 ellbeing Day is an
opportunity to open our doors
to patients earlier in their
illness. It’s an introduction into
15