St Giles Hospice Quality Account 2017/2018 St Giles Hospice 2017-18 Quality Account | Page 16

What patients say about our organisation
“We cannot thank St Giles enough for the care provided to our
husband/dad. From the doctors, nurses, cleaners and volunteers –
everyone looked after us as well as providing exceptional care to
Dad. We feel that the care and comfort provided up to the date of his
death has assisted us with our grief. We feel content and happy and
at peace and this is all down to you and your wonderful team.”
“We had always heard
how sympathetic and
caring St Giles was, now
we know firsthand! We
can’t thank you enough.”
“I had had visits from your staff
as my husband’s condition
deteriorated and we hoped to get
him into St Giles. On Sunday I
phoned to ask for help/advice as
I did not know what to do. Your
staff were magnificent; they
arranged for a 111 doctor to call
and followed it up the next day.”
“We couldn’t
have coped
without the
support
we received.”
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“Please strive to
carry on in the
future bringing a
glimmer of hope to
people that are in a
very dark place.”