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Claire E . Castles , JD , LLM
Partner Jones Day
Claire Castles advises clients across the health care industry on compliance strategies and regulatory issues and in proceedings before federal and state government agencies . Her areas of practice include licensing and certification , payment and reimbursement , health privacy , Emergency Medical Treatment and Active Labor Act ( EMTALA ), Medicare conditions of participation , contracting and transactional matters , internal investigations , and government investigations and audits . Ms . Castles ’ experience includes advising hospitals and large academic medical centers in operational and administrative responses to state immediate jeopardy and privacy breach findings and Centers for Medicare and Medicaid Services ' surveys and deficiency findings , including threatened termination actions . She also assists clients in responding to Health and Human Services Office of Inspector General audits , recovery audit contractor ( RAC ) and other program safeguard contractor ( PSC ) audits , and advising clients on repayments to private payers and the Medicare and Medicaid program . She is a voting member of the National Native American Bar Association and fellow of the American Bar Foundation .
Bart M . Demaerschalk , MD , MSc , FRCP ( C )
Professor of Neurology and Medical Director , Telemedicine Mayo Clinic Center for Connected Care
Dr . Demaerschalk received his M . D . from the University of British Columbia . He completed his neurology residency and vascular neurology fellowship training at the University of Western Ontario and postgraduate training in clinical epidemiology , biostatistics , health research methodology , and health professional education at McMaster University and University of Toronto . He joined Mayo Clinic in 2001 and is a professor in the Department of Neurology , director of Vascular Neurology , Hospital Neurology , Tele Stroke , and Tele Neurology . Dr . Demaerschalk has specialized in stroke , emergency neurology , and telemedicine for over a decade . He coauthored American Heart Association and American Stroke Association guidelines for the management of acute ischemic stroke and American Academy of Neurology guidelines for telemedicine in neurology . He has designed and conducted pivotal clinical trials demonstrating reliability , validity , safety , and efficacy of telemedicine for stroke and the first US cost effectiveness analysis of telestroke . He is the author of more than 150 research manuscripts , chapters and editorials .
Shauna M . Coyne , BSc
Director , IT Innovation New York-Presbyterian Hospital
Shauna Coyne is the director of Innovation at New York- Presbyterian Hospital , where she oversees operations and enterprise technology implementation . The mission of the NYP
Innovation Center is to leverage the latest technology to improve the patient experience , hospital operations , and clinical outcomes for the NYP enterprise through digital healthcare and innovation . Ms . Coyne and her team are focused on moving 20 % of the business to virtual care . Ms . Coyne was one of the original founders of the innovation department back in 2015 . Prior to this role , she worked in various departments at NYP such as Peri-Operative Services and Transplant . She has been at New York- Presbyterian for seven years . She is a graduate of University College Cork , Ireland .
James J . Dickson , BA , MBA
Chief Executive Officer / Administrator Copper Queen Community Hospital
James J . Dickson is the Chief Executive Officer of Copper Queen Community Hospital , located in rural Bisbee , Arizona . As CEO for the last 17 years , he has overseen the expansion of CQCH from a struggling facility to a profitable and nationally recognized rural health care network . Mr . Dickson has led hospitals and physician groups in Illinois , Ohio , New York and California . He has spent the past 18 years working with critical access hospitals , including CQCH , a 14-bed acute-care center offering a full range of services . It is a Level IV Trauma Center and is considered among the top 5 percent of hospitals nationally for its innovative use of technology and access to specialty services through its telemedicine program . Mr . Dickson is the 2011 winner of the American Hospital Association ’ s Shirley Ann Munroe Leadership Award . He also recently received honors from the Arizona Hospital and Healthcare Association and has been twice named the Outstanding Rural Health Professional by the Arizona Rural Health Association ( AzRHA ). He has served for the past six years as a member of the Arizona Hospital Association Board of Directors and is a past President of AzRHA .
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