CRUCIAL CONVERSATIONS
Crucial Conversations : is a two-day course that teaches essential skills for creating alignment and agreement amongst team members by fostering open dialogue around high-stakes , emotional or risky topics . This course gives people the skills to step into disagreement — rather than over or around it — and turn disagreement into dialogue for improved relationships and results .
Tue , Apr 8 , 2025 & Wed , Apr 9 , 2025 , 9:00 AM - 12:00 PM Tue , May 27 , 2025 & Wed , May 28 , 2025 , 1:00 PM - 4:00 PM
Prerequisite : Crucial Conversations
Crucial Accountability : A lack of accountability often stems from unclear expectations , role confusion , skill gaps , or poor communication . This course offers a step-by-step process to identify and resolve performance gaps , enhance accountability , and improve communication . You ' ll learn to diagnose the root causes of accountability issues and address them proactively . Skills are reinforced through videos , group discussions , and practice .
Crucial Conversations is a prerequisite for this course , as the skills learned in Crucial Conversations are applied to discussions about violated expectations and the importance of clear communication to foster accountability at all levels of the team .
Tue , Apr 22 , 2025 , 9:00 AM - 12:00 PM
CRUCIAL ACCOUNTABILITY