COX AUTOMOTIVE : IN SERVICE OF OUR CUSTOMERS
Manheim ’ s simple mantra — Our Mission Is Yours — is the driving force behind its client-first culture .
At Manheim , every solution is geared toward helping clients be more productive , more efficient , more profitable , more successful . One of its flagship solutions , Manheim Express , does all that by offering wholesale expertise and a white-glove concierge service to boost the client experience .
Field Inspector Ian Crear in Houston , Texas , inspecting a vehicle
“ We ’ ve always been obsessed with our clients ’ success , but the pandemic has elevated that priority exponentially . We are constantly looking for ways to help our clients pivot , adjust and succeed with a seamless , connected experience that only Manheim can provide .”
Connie Suozzo , vice president , Manheim Digital
Manheim Express allows dealers to buy and sell wholesale vehicles outside of the auction — whenever and wherever they want to do business . The Manheim Express team serves as trusted advisor to customers on their digital remarketing strategy . And its dedicated concierge service helps sellers move wholesale inventory by handling everything from inspections to pricing to listing .
Highly trained client solutions specialists work closely with various Manheim teams , customers and local auctions to address specific dealer needs — ensuring client expectations are always met and often exceeded . The Digital Trade Desk also offers management services to Manheim Express clients to create a more effective and efficient buying and selling experience .
As inventories continue to hover at record lows and vehicle values skyrocket , Manheim Express alleviates pain points by fueling the Manheim Marketplace with an average of 30,000 fresh vehicles daily . And buyers and sellers benefit from a suite of stateof-the-art technology services including 360-degree imaging , photo tagging with zoom , engine audio and video , and in-depth condition reporting with OBD2 . Manheim even guarantees inspection results through the Manheim Express Concierge Inspection Guarantee , offering buyers and sellers additional protection and building trust in the Manheim Marketplace .
Client Solutions Specialist Corey Kaiser ( right ) with a Manheim Express dealer client
16 SPRING 2022