UAB SPECIALTY PHARMACY SERVICES
Frequently Asked Questions
You should also contact us with any other questions or concerns. Our staff is happy to assist you with your specialty pharmacy needs, including:
• Working with another specialty pharmacy to get your medications delivered
• Helping you get access to medications during an emergency or disaster
• Providing you with tools to manage your therapy, including educational materials and consumer advocacy support
• Anytime you have changes to your medication regimen- including prescription over-the-counter, or herbal medications
HOW CAN I ACCESS CONSUMER ADVOCACY SERVICES? For additional patient education or programs, you can go to our website, uabmedicine. org / specialtypharmacyservices and select the patient education button, which will allow you to select the condition that applies in your case.
WHAT SHOULD I DO IF I HAVE AN ADVERSE REACTION TO THE MEDICATION? If you are experiencing an adverse drug reaction, an allergic reaction, or other problem, please contact your doctor or UAB Specialty Pharmacy Services as soon as possible. You should call 911 and have someone drive you to an emergency room if the reaction appears serious or life-threatening.
CAN I RETURN MY PRESCRIPTION? Most prescription medicines cannot be returned to the pharmacy. If you suspect your medication is defective, please call UAB Specialty Pharmacy Services.
HOW DO I DISPOSE OF UNUSED MEDICATIONS? For instructions on how to properly dispose of unused medications, please visit our website: uabmedicine. org / specialtypharmacyservices A written version of these instructions can be provided upon request.
WHAT IF MY MEDICATION IS RECALLED? You will be notified by a UAB Specialty Pharmacy Services employee if there is a recall on your medication and given instructions on what to do.
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