SPECIALE GLASSTEC | Page 65

COMPANY PROFILE
First Alfredo , then Argeo and today Andrea . Starting in the 1950s three generations of the family have followed each other at the helm of Zafferani Glas . Initially developing sales in Italy , then reaching the European and world markets while focusing more and more on technological innovation with a goal in mind : understanding and solving the operational problems of the people who process glass every day . The new equipment that makes the AZVMill 1000 a fully automatic and NC controlled milling machine , are just the latest sign of Zafferani Glas ’ capacity to evolve .
ZAFFERANI GLAS Via Conforti 2 - 16147 Genova ( GE ) Italy Tel . + 39 010 3993682 fax + 39 010 381718 www . zafferani . com - info @ zafferani . com
Hall 16 Booth C59 ate remotely . In cases where it is not possible for the operator to solve the problem , in all those countries where there are no Zafferani Glas agents a search for freelance personnel was made who could help out also with regard to electronics and drives . “ It must be said , in fact , that on the mechanical side we have spared no expense , creating machines that may be very complex , but made up of very robust and reliable elements : most of the problems that have emerged are generally related to electronics ” Zafferani continued . “ We have invested a lot in this period of crisis , achieving important results at an economic , organisational and structural level , creating a model that after this difficult pandemic period will be also useful in the future . The suitcase of our freelance personnel today is fully equipped with all the necessary tools to fix Zafferani Glas systems , solving any electrical
/ electronic problem that may arise during the operating life cycle of our machines . And , in any case , even at a mechanical level it is certainly cheaper and more advantageous for the customer to rely on a remote service than to pay for on-site support by one of our engineers , except for problems that are really difficult to solve : in this case , our assistance service operates in the usual ways and in all markets .” Markets that , for the Genoese company , are mainly those of South America , the USA , Canada and above all Europe , where the company operates in a number of countries such as Austria , Germany , Switzerland , Portugal and Spain . “ Just talking about South America , in that area we weren ’ t used to record great turnover figures , however , thanks to our recent investments in new salespeople on site , we enjoyed immediate success and started to sell our machinery in high numbers , such as the
AZV Mill 1000 automatic vertical milling machine ” he added . “ This is also due to the fact that , while until about ten years ago the volumes were high and much was built in various market areas , today the world has changed and glassmakers , if they want to move forward , must have many orders made up of few pieces : our machine is so versatile , in terms of ease of use and management , that it is able to adapt perfectly to the production of even one single piece , in a few minutes , satisfying any request that may come from the market .”
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