Spark [Robert_Klitzman]_When_Doctors_Become_Patients(Boo | Seite 329

318 References
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
hospital stay for patients with low-risk myocardial infarction.’’ Journal of
the American College of Cardiologists 37 (2001): 1289–1296.
Every, NR, Spertus, J, Fihn, SD, Hlatky, M, Martin, JS, and Weaver,
WD. ‘‘Length of hospital stay after acute myocardial infarction in the
Myocardial Infarction Triage and Intervention (MITI) project registry.’’
Journal of the American College of Cardiologists 28 (1996): 287–293.
Neutel, CI, Gao, RN, Gaudette, L, and Johansen, H. ‘‘Shorter hospital
stays for breast cancer.’’ Health Rep 16 (2004): 19–31.
Shabbir, J, Ridgway, PG, Lynch, K, Er Law, C, Evoy, D, O’Mahony, JB,
and Mealy, K. ‘‘Administration of analgesia for acute abdominal pain suf-
ferers in the accident and emergency setting.’’ European Journal of Emer-
gency Medicine 11 (2004): 309–312.
Tait, IS, Ionescu, MV, and Cuschieri A. ‘‘Do patients with acute ab-
dominal pain wait unduly long for analgesia?’’ Journal of the Royal College
of Surgeons of Edinburgh 44 (1999): 181–184.
Goldberg, RJ, Mooradd, M, Gurwitz, JH, Rogers, WJ, French, WJ, Barron,
HV, and Gore, JM. ‘‘Impact of time to treatment with tissue plasminogen
activator on morbidity and mortality following acute myocardial infarction
(the second National Registry of Myocardial Infarction).’’ American Jour-
nal of Cardiology 82 (1998): 259–264.
Feddock, CA, Hoellein, AR, Griffith, CH, Wilson, JF, Bowerman, JL, Bec-
ker, NS, and Caudill, TS. ‘‘Can physicians improve patient satisfaction with
long waiting times?’’ Evaluation & the Health Professions 28 (2005): 40–52.
Leddy, KM, Kaldenberg, DO, and Becker, BW. ‘‘Timelines in ambulatory
care treatment: An examination of patient satisfaction and wait times in
medical practices and outpatient test and treatment facilities.’’ Journal of
Ambulatory Care Management 26 (2): 138–149.
Thompson, DA, Yarnold, PR, Williams, DR, and Adams, SL. ‘‘Effects of
actual waiting time, perceived waiting time, information delivery, and
expressive quality on patient satisfaction in the emergency department.’’
Annals of Emergency Medicine 28 (1996): 657–665.
Thompson, DA, Yarnold, PR, Adams, SL, and Spacone, AB. ‘‘How ac-
curate are waiting time perceptions of patients in the emergency depart-
ment?’’ Annals of Emergency Medicine 28 (1996): 652–656.
‘‘Patient,’’ Def. B1b. The Oxford English Dictionary, compact ed. 1973.
Chapter 5: ‘‘They Treated Me as if I Were Dead’’
1. Robert, LM, Chamberland, ME, Cleveland, JL, Marcus, R, Gooch, BF,
Srivastava, PU, Culver, DH, Jaffe, HW, Marianos, DW, Panlilio, AL, and