Spark [Robert_Klitzman]_When_Doctors_Become_Patients(Boo | Page 196

Double Lens 185 affecting perceptions of statistics have been explored in economics and other fields, but have been less examined in medicine. The psychologist Daniel Kahneman received the 2002 Nobel Prize in economics for de- scribing how individuals commonly use ‘‘biases and heuristics’’—for example, overvaluing the odds of bad events and undervaluing the prob- abilities of good outcomes (3). Several psychological studies have probed such misperceptions of statistics, generally among college students and in regard to hypothetical situations. Interpretations of statistical infor- mation are affected by how it is framed, either positively or negatively (4). Among medical students, numerical estimates have been found to be more effective than verbal ones. Rather than being wholly disadvanta- geous, these seemingly illogical heuristics and biases may offer certain ad- vantages. Gerd Gigerenzer’s book Simple Heuristics That Make Us Smart argues how evolutionarily, unconscious cognitive strategies allow hu- mans to very rapidly draw intuitive conclusions about complex situations (e.g., the likelihood of escaping predators in one direction or the other, given the distance to forest, etc.) (5). Yet how these intuitive, but subjective and ‘‘illogical,’’ factors affect physicians and patients in their assessments of risks and benefits remains much less clear. Donald Redelmeier, an internist, outlined categories of biases and heuristics that distort patients’ perceptions of risks in medi- cine (6). Health care professionals present risks in varying ways, for example, using a wide range of verbal descriptions (7). Though differ- ent groups of medical personnel assign similar quantitative probabilities to qualitative descriptions of odds, providers may differ from patients in interpreting the words used (e.g., ‘‘ ‘likely’ ’’ versus ‘‘ ‘unlikely’ ’’) (8). Even when numbers rather than verbal descriptions are used, patients may assess risks differently if presented with rates rather than propor- tions (9). The sequential order in which risks and benefits are presented can also influence responses (10). Many questions persist as to the im- plications of these issues among patients and doctors. Though aspects of these issues have been explored, particularly in genetics, these issues of interpretation of statistics have been probed less in other areas of doctor- patient communication. Psychological experiments have been conducted using hypothetical scenarios with students. But it is not clear how these results apply in the real world. Hence, understanding how doctors who have become patients view these issues and change their perceptions can be helpful.