March 30, 2015
6
Changes being phased in as
Trade gets a brand new look
By Dan Childs
Southern Spirit staff
The Territorial Supplies and
Purchasing Department – “Trade,”
as we know it – is in a state of
transition, and over the course of
the next several months will issue
announcements from time to time
about new services and products
available to the Southern Territory.
And it has a new name – Trade
South.
The transition began last year
when Jeremy Rowland was hired
as the new trade director, a post
that historically had been filled
by an officer. Rowland came to
the South after serving for six
years in the USA Central Trade
Department as sales and marketing
manager, and he soon began
drawing up a plan to restructure
the department with an emphasis
on upgrades of customer service,
expanded inventory, purchasing
programs and many other services.
“Things are changing,”
Rowland said. “We want to help
save the Army money and be a
resource for the field.”
A website that will aid
customers in selecting
merchandise and placing orders is
nearing completion and will soon
be rolled out. The website will
be user-friendly and designed to
simplify the ordering and purchase
process, Rowland said.
One of the biggest changes
in the new trade operation is
the expanded and restructured
staff, which has been enlarged
from 14 staff members to 19. The
restructuring has allowed the
department to double the number
of staff available to respond
to questions from customers
who request assistance over the
telephone.
One of the key personnel
additions is Chris Dana, who
joined the staff in December as
sales and marketing manager.
“Our biggest fundamental
change is in customer service,”
Dana said. “We want to build trust
with the field, and that starts with
customer service. There has been
some apprehension about dealing
with us in the past, and we want
to turn that around. We’re in the
process of setting some internal
goals. One of the things we want to
put a strong focus on right now is
getting orders out to the field more
quickly.”
General Eva
Burrows and
evangelist Billy
Graham had
a deep mutual
respect for each
other as leaders in world
evangelism.
Army mourns General Eva Burrows
Continued from page 1
four years. Such was the extent of her influence that
she was regularly consulted by the prime minister for
her opinion and advice on a variety of matters.
On May 2, 1986, the High Council elected Eva
Burrows as the 13th General of The Salvation
Army. She was welcomed for her energetic style of
leadership, her infectious enthusiasm and for her
impatience with anything inefficient.
General Burrows was scheduled to retire from
office in July 1991 but was asked if she would
consider extending her term of office by two years.
She agreed to do so, thus enabling her not only to
preside over the early development of the fledgling
United Kingdom Territory, but also to give vigorous
leadership to another of her visionary initiatives – the
return of The Salvation Army to a number of Eastern
Bloc countries where it had previously worked,
including Russia.
Her willingness to spend time with individuals,
whatever their status, led to her being known as “the
people’s General.” Her interest in people at every
level of society was an integral part of her nature.
Dr. Billy Graham, with whom General Burrows
had a warm association, said of her: “General Eva
Burrows is unquestionably one of the most respected
and influential Christian leaders of our time. She
is also an individual of great warmth, selfless
compassion, unusual vision and profound spiritual
commitment. She embodies the spiritual commitment
and dedication that led to the founding of The
Salvation Army by William and Catherine Booth over
100 years ago.”
General Eva Burrows entered honorable retirement
in July 1993, but she maintained a busy schedule of
international travel and, when not traveling, worked
as an active soldier at the Army’s urban corps in
Melbourne.
In recent months Eva’s physical strength began
to wane, but her mental acuity, spiritual vigor and
indomitable spirit remained unabated. To the very
end of her earthly journey, Eva Burrows was an
amazing role model and an inspiration to all who had
the privilege of sharing her life.
What does resurrection mean for us?
Continued from page 1
you.” Luke 24:44-49 (Voice)
He is risen: “that in his name a
radical change of thought and life
should be preached, and that in
his name the forgiveness of sins
should be preached, beginning
in Jerusalem and extending to
all nations.” I must add: not
only preached, but evident in
our everyday lives. If we pack
away the lessons and truths of
Holy Week as though they are
decorations, we have missed the
point of the proclamation: He is
risen!
He is risen, so what? The
resurrection of Jesus must impact
our daily lives because we know
our sins have been forgiven. We
are clear of the disease that was
eating our soul. The resurrection
of Jesus causes us to have a
radical change of thought which
changes the way we live. We live
in wholeness and holiness, free to
love and serve others. Calling on
radical followers of Jesus to live
and preach that because he lives
we are forgiven. Because he lives
we are changed! Oh glorious day
– get on with the ultimate happy
dance because Jesus lives!
theleadingedge
Major Joanne Holz
Director, Jack McDowell School for
Leadership Development
Leading from a platform
of powerlessness
Last month we considered that leadership is an act
of service. This service is effected through a “balance
of mercy, grace and justice.” We no ѕ