Southern Region Surrey Course Brochure 2016-17 | Page 18

Feedback and Complaints We welcome your feedback to help us improve our service. If you have a suggestion on how we could improve our services, call our Freephone Suggestions Line on 0800 013 1903 or email [email protected]. You can also contact your Regional Office directly. Staying Safe The WEA is committed to providing a welcoming environment where everyone is respected, valued and feels safe and secure. If you have any concerns you can speak to your tutor or you can contact our safeguarding staff via the WEA Regional Office. Equality, Diversity and Inclusion The WEA believes that education plays a major role in challenging discrimination and disadvantage. We are committed to inclusive learning and ensuring that all our students achieve the best possible outcomes. Equality, Diversity and Inclusion in the WEA is a collective responsibility. We expect everyone involved in the WEA to challenge conditions that place anyone at a disadvantage and create an inclusive community in which diversity is valued and celebrated. Learner Agreement and Student Code of Conduct When you enrol with the WEA you will enter into a Learning Agreement with us. This is printed on your enrolment form. The Student Code of Conduct together with the Learner Agreement can be found on our website at: www.wea.org.uk/policies. These set out our joint responsibilities for creating a positive learning environment. Get Involved more, please visit the website www.wea.org.uk/ getinvolved/join or call 0117 916 6506. If you would like to volunteer please speak to your WEA tutor, local course organiser, telephone the Regional Office or look at our website www.wea.org.uk/getinvolved/ volunteer for more information. The WEA is a membership organisation which encourages our students and supporters to join us to help build a strong voice for adult learning. This is what makes us distinctive and different from other learning providers. By becoming a member of the WEA you are agreeing to the charitable aims, mission and values of the Association. If you are interested in finding out If you can’t find the right course for you please contact your Regional Office or if you are looking for a course to support your career development please contact the National Careers Services 0800 100 900 https://nationalcareersservice.direct.gov.uk/Pages/Home.aspx The information in this brochure is correct at time of going to print, but may be subject to Government Funding changes. Enrol online: www.wea.org.uk 16