Southern Indiana Business September-October 2020 | Page 8

PAID ADVERTISEMENT Stages of Successful Family Business Transition By Kathleen Hoye, CExP, ACFBA, CFWA Consulting Principal, Family Business Advisory Team Leader, MCM CPAs & Advisors As family businesses transition from one generation to the next, they experience common “tension points” that, unless proactively addressed, can impede longterm sustainability. These tension points account for why Family Business Institute reports only a third of family firms survive to the second generation, and 12% to the third. To survive, family firms need to progress from a purely entrepreneurial culture, through professionalization, toward a managerial culture. Hopefully this can be done while keeping alive the entrepreneurial flame that ignited the company to begin with. By the third generation however, the goal should be to establish a company that is so professionally managed, it would be hard to tell that it is family owned except for the name on the door and the positive morale shared by everyone involved. The first-generation founders of a business are purely entrepreneurial and driven by either necessity (I have to put food on the table) or personal goals. They tend to use their gut instincts and even trial and error to make decisions and are informal in their approach. This is what makes start-up companies so exciting to work for. There no formal roles, processes or “rule books” established and everyone does whatever is needed to keep the lights on and the motors humming. Decision-making is generally concentrated in one person, the founder, “A professional management team must be established for a family business to scale up and grow” who tends to adopt a “command and control” approach to management. Everyone is accountable to one person, The Boss. Ownership and Management Control are generally concentrated in one or two people. 8 September / October 2020