SOONER STATE ABATE SENTINEL Sooner State Abate Vol 5 Issue 1 | Page 3

Sooner State ABATE Sentinel - Volume 5 Issue 1 Managing Your MRO or COC Effectively Through Communications and Social Media Background: 1970s-1990s: Communication on Motorcyclist Rights Issues was primarily the job of local Motorcyclist Rights Organizational Chapters or Districts in response to Governmental restrictions (i.e. Mandatory Universal Helmet laws). The first ABATE (A Brotherhood Against Totalitarian Enactments) was formed in 1971, pioneered by Lou Kimsey, founder of Easyriders Magazine. ABATEs were designed to be established on the local or State Level (No National ABATE existed) because State Legislative processes were (and are) so different and widely-varied. Locally-oriented MRO Groups were formed (i.e. Central Oklahoma ABATE or ABATE of Tulsa), which eventually consolidated into State MROs. Still, in many SMROs, the Membership make their opinions known through the Chapters, which are represented on the State Level. So, effective communication is critical in both directions for MRO viability. Communication Options: American Citizens are well-expe- rienced in information-sharing in response to challenges to our Liberty. From the pre-Revolutionary War Committees of Correspondence organizing to notify the populace of critical issues to publishing newsprint broadsides and political pam- phlets (i.e. Benjamin Franklin and Tom Paine) to the present day, getting notification to where it’s needed in a timely and accurate manner has been critical. From the first years of the Motorcycling Rights Movement, informing riders on issues directly affecting their Freedom has been challenging. Lou Kimsey was involved in promoting Motorcycling Freedom from the first days of issuing his magazine and advocating the organization of ABATE. In response to threats against Motorcycling Freedom, MROs organized “Calls to Action”, where Organizational Members were informed on what the threat was, what the consequences could be, who to contact regarding the issue, and what to discuss and how to discuss it. Usually, these were executed by word-of-mouth at Orga- nizational Meetings, or the information was spread to mem- bers by mail. These Calls to Action would be augmented by Letter-Writing Campaigns (i.e. MMA-CA), where informational hand-signed letters would be sent to legislators from their constituents. This underscored the importance of Riders being registered to vote, since that would enhance the credibility of what elected officials received, as mailings were checked against their constituent rosters. The Electronic Age: MRO officers eventually determined that more headway could be made quickly through informing the membership by telephone on critical issues. “Telephone Trees” were developed through organizing Membership Rosters where several MRO Contacts could get in touch with membership quickly and ensure rapid response. This enabled MROs to quickly contact their legislators as constitu- ents, or form up for lobbying efforts at the State House. Apart from occasional Public Service Announcements on Radio or Television, which were hardly ever encountered, interaction by telephone was a primary means of riders informing each other, along with passing along flyers and informational pam- phlets at Bike Runs/Rallies. The scope expanded greatly as the AMA got more involved in advocating for Pro-Motorcycling Issues other than racing and off-road, and the Motorcycle Rights Foundation (MRF) and National Coalition Of Motorcy- clists (NCOM) were formed in the 1970s and 80s, to lobby in defense of Riding Liberty on both the State and National Lev- el. With the establishment of the Worldwide Confederations of Clubs in the mid-1980s, the Patch-Holding Motorcycle Club Community started working closely with NCOM and the MROs in their States on issues common to and threats facing ALL Motorcyclists, regardless of background. Many of the commu- nications vehicles that worked for MROs in the past started working as effectively for COCs. The importance of effective communication became even more greatly magnified, and the evolution of the Internet provided another avenue for reaching goals. Now, use of e-mails exploded as a principal communi- cative tool in the digital age. Challenges of the Digital Universe: When use of Internet Web- sites was initially advanced among the Riding Community in the early 1990s, many were resistant, expressing misgivings that the Federal Government would have a better ability to invade personal privacy. To a certain extent, those suspicions were well-founded, and serve as justification for using both common sense and employing operational security regarding ANY digital medium. A Social Media Outlet is NOT the place to air “dirty laundry” or expand upon organizational conflicts! Any digital posting needs to be considered public-ESPE- CIALLY on Social Media like Facebook, Instagram or Twitter. EXPECT that the Government is observing, just as you might expect Law Enforcement to be present at a Bike Rally! Since the passage of the USA PATRIOT ACT in 2001 (which is still VERY much alive), many states have established “Fusion Centers”, which basically function as informational vacuum cleaners for State and Federal Law Enforcement Agencies to collect vast amounts of data from organizations that arouse their interest. Some states such as Texas have established watchdog committees to prevent abuse, but most states haven’t. So, just as you wouldn’t post Personal Identifiable Information on Social Media to prevent identity theft, MROs and COCs need to be very careful about what is shared in the Digital Universe. That said, digital vehicles such as Websites, Facebook Pages or Tweets can be considered force-multi- pliers when used to spread Calls to Action or information on threats to Riding Liberty. One can reach literally thousands of contacts on Social Media compared even to group e-mails. Our President’s use of Twitter is a perfect example of outreach effectiveness! Communications Fundamentals: All effective communication, regardless of medium, needs to consider both the nature and effect of the sender, message, receiver, and feedback. Far from what was expected in the early ‘90s, a sizeable number of COCs, as well as most MROs, have websites and social media outlets to be contacted on, and many Motorcyclists take advantage of them to the extent that they function as vital source material for Riders to plan their schedules around. The Justice Waco and All 4 One Facebook pages provide key updates on what’s been happening after the horrific 2015 shootings in Texas, for example. However, the key to their effectiveness is both the timeliness and accuracy of the infor- mation contained, so posting information early and correctly is critical. Also, providing quick and helpful answers to members’ questions is also vital to effective information sharing. It’s hard to get your members more actively involved if the event you want them to attend isn’t publicized, or worse, the support information is incorrect (like the wrong date, time and place). On the other side, if their queries are just ignored and not an- swered, it’ll be a lot harder to motivate members to participate enthusiastically. Simply put, a time-honored key to effective communication regardless of medium is to apply the Golden Rule: Treat others as you would like to be treated! No com- munication is complete without effective feedback. We have a LOT of brain-power in both MROs and COCs, which has been instrumental in keeping the majority of our states consistently improving Motorcycling Quality of Life. Good MRO and COC communicators are receptive to ideas and suggestions of their members, which could make the difference between success and failure in the organization. Remember: every MRO/COC Member has a Voice: voices are used to communicate, and they MUST be heard: that’s why they volunteer and work for a Lifestyle they’re passionate about. Summary: Our Worldwide Motorcycling Community has, in our defense of Riding Liberty, come a long way in a relatively short time, thanks in large part to our being able to communi- cate more effectively. Effective communication has enabled us to work together for common goals in an environment of Unity, Cooperation and Respect. Just as our defense of the Nation has evolved from communication via word-of-mouth and messages delivered on horseback to the Internet Age and accompanying Cyber-Warfare, so also has our Motorcycling Community evolved. From establishing Telephone Trees and Mailing Rosters, we’ve become proficient at using e-mails, websites, and now, social media outlets. The advantages are significant, but the core values remain the same: keeping the shared information timely and accurate, and using the medium most applicable to the message and recipient. Maybe it’s not so ironic that the most effective means of communicating with elected officials remains the use of hand-written letters, fol- lowed by personal phone calls-and use of e-mails and social media come in last! Still, the availability of websites and social media outlets, and their ability to function as a force-multiplier for us to get our message of Motorcycling Freedom out to thousands underscores the importance of their being con- sidered as worthwhile communications vehicles. The Digital Universe is not going away; it’s high time our Riding Commu- nity exploits it to our advantage! In Solidarity and With Respect, Tiger Mike Revere Liaison, Oklahoma Confederation of Clubs