Solitics case study August 2020 | Page 2

THE COMPANY Delasport is an international software company that provides online sports betting & iGaming B2B software solutions to white-label operators and online bookmakers. Established in 2010, Delasport markets its turnkey and software solutions through operations across Europe and Asia. THE CHALLENGES Delasport did not utilize a complete marketing automation solution, which would enable robust data integration and real-time data management. Without such a solution in place, the company was unable to make use of the tremendous mass of data at its disposal. Delasport’s process incorporated manual and time-consuming methods for specific targeted marketing practices for promotions, campaigns, custom acquisition, and retention. The company’s manual processes did not allow for specific segmentation, or complete real-time personalization of the massive player-base involved in its labels. These challenges led to the company’s inability to scale its client base at a desired rate, which is why Delasport turned to Solitics. Delasport and Solitics have collaborated successfully in the past. Since 2018, Delasport has contracted Solitics to increase player conversion and retention. Seeing the successful increase across all defined parameters, Delasport added a B2B vertical to the partnership, including a white-label solution for sports-betting operations in branches across Europe and Asia. By offering Solitics' solution as part of its B2B package, Delasport’s clients are able to significantly increase their players’ conversion and retention rates. ’’With such a rich diversity of resources which combine a variety of different data sources, Solitics’ platform enables us to utilize all the data that we have on our sports-betting operators in real-time’’ Eli Moscovich, VP Strategic Partnerships in Delasport.