SOH News Oct-Dec 2013 Speak Out | Page 3

News Campaign Update: Support Worker Promise CCP had a good meeting with Hounslow Council. They have agreed to do many things to support The Support Worker Promise. The Promise will be part of their Contracts Policy. This means they will make sure all Support Workers employed through the Council follow the rules in The Promise. The Promise will also become part of training for all Council staff. Speak Out will help with some of this training. The Council will ask people with disabilities to fill in a survey every year to let them know if they are happy with the help they get from Support Workers. Meanwhile CCP ran training with a group of clients & Certitude Support Workers on how to introduce the Support Worker Promise in clients’ reviews. Sessions went well with good feedback from the Support Workers: “The course was good as it helped us to understand our client’s needs” “Very good session... I wish all support workers were here!” “Nick (facilitator) showed excellent communication skills and made the course very enjoyable” . See videos of our drama group acting out how Support Workers should NOT behave at: www.speakoutinhounslow.org/swp 2