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4.1 Critical success factor in implementing IT applications including the lead for managing it process of change, illustrated through case studies 4.2 Study of successful / failed IT projects. 4.3 Critical role of security in implementing IT application should be disc W76V@?? ??? ??&VfW&V?6W2??'W6??W74??f?&?F???7?7FV?2"?vV'6?FR???2?wwr??6g&?Wv?&??6???