2. Office services
i. Record Keeping
a) Filing
b) Indexing
ii. Typing services (Manual / electronic / computer)
a) Typing sample matters
b) Typing from manuscripts
c) Typing of tabulation
d) Typing simple letters
e) Stencilling
iii. Reprographic Services
a) Preparing multiple copies of letters, circulars, documents etc.
b) Duplicating
c) Carbon Copying
d) Photocopying
iv. Telephone handling
a) Receiving calls
b) Answering calls
c) Recording message
d) Placing calls
Suggestive Laboratory Equipment :
Different Types of Files, Punching and stapling machine, cash memos,
packaging materials, different bank forms, post cards, stamps, envelopes,
inland letters, diary register, despatch register,
Peon book, telegram form, telephone, telephone directory, mobile phone,
manual / electric / electronic typewriter, franking machine, duplicating
machine, photocopier, EPABX / PBX Systems, computer, calculator, fax
machine, filing cabinet, files, tags, papers, clips, etc.
Qualification of the Teacher :
Teacher with a Bachelor’s Degree in any stream (if possible, B.Com. –
Hons.) Clubbed with MBA i.e., Master’s in business administration degree
or Diploma in Business manager from a recognized university is eligible
for taking the subject.
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