iii. Financial Institutions like BANK
a) Nature and services rendered by the bank.
b) Deposits, withdrawals, loans
c) Ancillary services (including latest services like ATM, credit cards,
debit cards, smart cards, etc.)
iv. Services rendered by various agencies and consultants :
a) Nature of services to be given
b) Who is the target ? To whom the services have to be rendered ?
c) Surveys and investigations to be conducted.
d) Techniques and innovative ideas to be inculcated in the profession.
e) Availability of the personnel round the clock and awareness of
latest market trends.
2. Handling of Mail :
i. Inward and outward mail :
a) Unrecorded delivery eg. Post card, inland, aerogramme, envelope
etc.
b) Recorded delivery eg. Registered letters, under certificate of
posting, book post etc.
c) Centralised and decentralized correspondence.
ii. Mail register (inward and outward)
a) Receipt Register
b) Despatch Register
c) Peon book
d) Envelopes
iii. Postal communication through latest techniques:
a) Telegram, Phonogram
b) Money order and postal order
c) Telex and fax
d) E-mail facility through internet
e) Video conferencing and news
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