Small Business Today Magazine JUN 2014 MASTERWORD SERVICES INC | Page 11

that includes the oil and gas industry, engineering firms, law firms,
and banks. The next division is called on-site solutions. They staff
teams of linguists on-site domestically and internationally on different projects. The final division is the training and assessments
department that has arisen out of the need for evaluating the skills
of interpreters and translators. This group provides comprehensive training programs including a 40 hour course for medical interpreters.
In addition, MasterWord Services offers cross-cultural training
that is country specific and a cross-cultural training competency
toolkit for doctors and healthcare workers to help them interact
with whomever may walk through their door. This training specifically teaches them how to build rapport and establish communication with each culture. MWS also provides American Sign
Language interpreters and CART services. One MWS employee
is the President of the Greater Houston Interpreters for the Deaf.
Ms. Golovine elaborated on how important it is for translations
to be very accurate, “When you are dealing with medical documents or highly technical engineering documents, one mistake can
mean a loss of life or a huge technical problem. Your communication is only as good as your translator. You can be very prepared
for that business meeting and presentation but if you didn’t take
the time to accurately translate your PowerPoint slides and have
a good interpreter, you won’t come across prepared. When your
overseas counterparts are validating your business, validating you
as H\